OPX Global connects your providers with dedicated, HIPAA-certified virtual scribes who handle documentation live during patient visits — so your team can focus on care, not paperwork.
Move the sliders to match your patient volume and watch the break-even point, monthly net, and time reclaimed update in real time. Estimates use national Medicare averages.
Estimates use national Medicare averages — 99213 ($93) and 99214 ($134), blended $113.50/visit — and ~9 min of charting saved per note (12 → 3). Actual results vary by payer mix, specialty, and practice volume.
Documentation burnout is one of the leading causes of physician dissatisfaction — and it’s entirely preventable. OPX scribes join your encounters remotely, capture everything in real time, and have your notes ready before the visit ends.
Your scribe listens live and enters detailed, structured notes directly into your EHR — using your preferred templates and terminology. Notes are ready for review at the end of each visit, not hours later.
Scribes work alongside providers via secure audio or video, capturing history, exam findings, assessment, and plan as the visit unfolds. No delays, no catch-up transcription, no missed details.
We adapt to your existing clinical workflow and documentation style — not the other way around. Whether you see 15 or 50 patients a day, your scribe keeps pace.
Every scribe is HIPAA-trained and certified, operating over secure, encrypted connections. Protected health information is handled with the highest standards of confidentiality.
No hardware, no office space, no onboarding headaches. Your scribe connects securely from clinic, hospital, telehealth, or multi-site — and integrates into your existing setup.
Specialty-trained professionals, not general typists — selected for their knowledge of medical terminology, clinical workflows, and EHR proficiency across 15+ specialties.
Patient privacy is built into everything we do. All scribes are HIPAA-certified, use encrypted channels, and operate under strict, fully auditable access controls.
Every scribe completes rigorous training before their first shift — EHR navigation, documentation standards, specialty terminology — with a full assessment before placement.
We hold scribes to measurable standards. You’ll notice shorter days, cleaner notes, and faster chart closure — tracked by your dedicated account manager.
That’s why every client is assigned a dedicated account manager who oversees the relationship, responds quickly to concerns, and keeps your scribe aligned with your evolving preferences. We handle onboarding end to end — from matching to EHR integration — so the transition is smooth and the results are immediate.
Share your specialty, patient volume, EHR system, and documentation preferences. The more we know upfront, the better we match your scribe.
We present pre-vetted candidates who match your specialty and style. Interview them, review their background, and choose the right fit.
Your account manager oversees full setup — EHR access, communication protocols, scheduling, and a trial period before you go live.
Your scribe joins your next encounter and gets to work. Notes get done in real time, your day ends on time.
See how OPX Virtual Scribes stack up against AI documentation tools across every dimension that matters to your practice.
| Category | AI Scribe Tools | OPX Virtual Scribes |
|---|---|---|
| Accuracy & Quality | ✗ AI hallucinations & omissions — every note requires physician review before signing | ✓ Clinically trained scribes capture nuanced, context-aware documentation in real time |
| EHR Integration | ✗ Limited to select platforms — deep customization requires costly add-ons | ✓ Trained on Epic, Athena, eCW, Kareo & more — adapts to your system, not the other way around |
| Physician Experience | ✗ No adaptive understanding — misses verbal nuance, physician style, and ambiguous speech | ✓ Listens live, asks clarifying questions, and catches documentation gaps before the visit ends |
| Accountability & QA | ✗ Physician bears the full review burden — errors slip through without thorough sign-off | ✓ Dedicated QA oversight, feedback loops, and account manager monitoring on every account |
| Complex Encounters | ✗ Accuracy drops significantly with multi-problem visits, pediatrics, and specialty care | ✓ Specialty-matched scribes handle complex documentation across 15+ clinical specialties |
“In every case evaluated, human notes scored higher than AI-generated ones — across accuracy, thoroughness, usefulness, organization, and comprehensiveness.” University of Washington, Department of Medicine — April 2026
AI tools produce acceptable notes in simple encounters — but none tested were consistently error-free. Common failures include omission of key findings, incorrect SOAP structure, and degraded accuracy as visit complexity increases.
The OCR maintains that covered providers are responsible for PHI breaches regardless of which vendor caused them. AI scribes process audio recordings of patient conversations on third-party servers — creating exposure most practices haven’t fully evaluated.
The largest real-world AI scribe study — 1,800 clinicians across 5 academic medical centers — found average savings of just 16 minutes per 8-hour shift. Only 32% of users adopted frequently enough to see any meaningful benefit.
Prospective studies consistently show measurable RVU and throughput increases with human scribes. A national VA pilot found +25 RVUs per FTE in cardiology. An academic ED study found RVUs per hour rose 5.5% — statistically significant.
Published between 2021–2026. All involve direct comparison or head-to-head evaluation of AI versus human documentation quality, productivity, or safety.
A direct quality comparison of AI-generated versus human-generated clinical notes. In every case evaluated, human notes scored higher — in some cases by dramatic margins — across five domains: accuracy, thoroughness, usefulness, organization, and comprehensiveness. Authors concluded AI tools may help reduce documentation burden but consistently fall short of human note quality.
A quality improvement pilot of 710 visits (284 human scribe, 426 AI-assisted) in a busy emergency department. Blinded physicians scored notes using the validated PDQI-9 instrument. While adult patient scores were broadly similar, AI scribes scored measurably lower for pediatric patients, where documentation complexity and nuance are higher. Human scribes also contributed more total content to notes overall.
Six commercially available AI scribe tools were evaluated against standardized primary care clinical encounters. None were consistently error-free. The most common failure types were omission of key clinical findings, deletion of relevant history, and incorrect SOAP note structure. Critically, accuracy degraded significantly as encounter length and complexity increased — precisely the conditions where physician practices need documentation most.
The largest real-world AI scribe study to date, covering 1,800 AI scribe users versus 6,770 control clinicians across five major academic medical centers. AI scribes produced an average time saving of just 16 minutes per 8-hour shift — far below the hours-per-day savings commonly advertised. The study also found no significant reduction in after-hours EHR time, and only 32% of users adopted the technology at the frequency required to experience any meaningful benefit.
A rigorous Cochrane-method, PRISMA-guided systematic review of 8 published studies evaluating AI scribes across clinical settings. The review found that while AI tools show some promise in reducing administrative load, accuracy and consistency vary significantly by technology, model training data, and implementation context. The authors confirmed that human scribes remain the preferred option for complex encounters where real-time clinical judgment, adaptive questioning, and context-tracking are essential.
A prospective study measuring the real-world productivity impact of human scribes in an academic emergency medicine practice. RVUs per hour increased 5.5% and RVUs per patient increased 5.3% — both statistically significant results. Documentation time was substantially reduced and that time was redirected to direct patient care. Physician and patient satisfaction were both maintained or improved. No comparable prospective study of AI scribes has demonstrated equivalent per-encounter productivity gains.
Let an OPX virtual scribe handle the documentation while you focus on your patients.